Terms of service

Terms of Service

Last updated: 18th December 2025

These Terms of Service govern your use of the FNP Sarees UK website and any purchases made through our website, TikTok Shop, Facebook, or Instagram.

By placing an order with us, you agree to these terms.

1. About Us

Business Name: FNP Sarees UK
Trading As: Sharughan Raasenthiran trading as FNP Sarees UK
Location: United Kingdom
Business Type: UK sole trader
Contact Email: enquiries@fnpsarees.co.uk
WhatsApp: +44 7869 605778

2. Eligibility to Purchase

You confirm that you are legally capable of entering into a binding contract under UK law.

We do not impose an age restriction on purchases; however, certain payment providers may have their own age requirements.

3. Products & Descriptions

We take reasonable care to ensure product descriptions, images, and prices are accurate.

However:

  • Product images are for illustrative purposes only

  • Colours may vary due to lighting, screen settings, fabric dye batches, and photography

  • Minor variations in weave, texture, and shade are not faults

These variations are normal characteristics of sarees and textiles and do not constitute defects.

4. Pricing & Availability

  • All prices are displayed in GBP (£)

  • Prices may change without notice

We reserve the right to cancel or refuse orders due to:

  • pricing or listing errors

  • stock availability issues

  • suspected fraud or misuse

If payment has already been taken, a full refund will be issued.

5. Orders & Payment

Orders are confirmed only once payment has been successfully received.

We reserve the right to:

  • cancel orders suspected of fraud or abuse

  • limit or refuse service to customers with repeated chargebacks or abusive behaviour

6. Delivery

Delivery times are estimates only.

We are not responsible for delays caused by:

  • couriers

  • customs clearance

  • postal strikes

  • events beyond our reasonable control

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

Returns must comply fully with our published policy.
Hygiene-sensitive and custom items may be excluded unless faulty.

Your statutory rights under UK law are not affected.

8. TikTok Shop Sales

Orders placed via TikTok Shop are subject to:

  • these Terms of Service

  • TikTok Shop’s own buyer and seller terms

Where conflicts arise, UK consumer law takes priority.

We are not responsible for platform-level issues including:

  • delayed payouts

  • platform errors

  • account restrictions imposed by TikTok

9. Facebook & Instagram Sales

Purchases made via Facebook or Instagram are also governed by:

  • these Terms of Service

  • Meta’s commerce and platform policies

We are not affiliated with Meta Platforms Inc.
Meta does not endorse or guarantee our products.

10. Limitation of Liability

Nothing in these terms limits liability for:

  • death or personal injury caused by negligence

  • fraud or fraudulent misrepresentation

To the fullest extent permitted by law, we are not liable for:

  • indirect or consequential losses

  • loss of profit, business, or opportunity

  • delays or failures beyond our control

11. Force Majeure

We are not liable for failure or delay in performance due to events outside our reasonable control, including but not limited to:

  • supplier disruption

  • customs delays

  • transport or postal strikes

  • natural events or government action

12. Intellectual Property

All content on our website and social platforms, including images, text, logos, and branding, is owned by FNP Sarees UK.

Unauthorised use, copying, or redistribution is prohibited.

13. Misuse & Prohibited Conduct

You agree not to:

  • misuse our website or platforms

  • make fraudulent claims or chargebacks

  • abuse or harass staff

We reserve the right to refuse service where necessary.

14. Dispute Resolution

We encourage resolving disputes informally first by contacting us directly.

These terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms from time to time.
The version in force at the time of purchase will apply.